by Ken Vilar | Jul 18, 2023 | Logistics Back Office Services
[bt_section][bt_row][bt_column width=”1/1″][bt_text] The future of transportation & logistics industry is bright. Today, forwarders admire the importance of digitalization and digitization in their forwarding business. They can not only come up with...
by Ken Vilar | Jun 26, 2023 | Logistics Back Office Services
[bt_section][bt_row][bt_column width=”1/1″][bt_text] Customer experience is all those interactions (brief or detailed) that a customer has with an organization. – Annette Franz, founder, CX Journey Customer experience has always been a deciding factor for...
by Ken Vilar | Jun 26, 2023 | Logistics Back Office Services
[bt_section][bt_row][bt_column width=”1/1″][bt_text] Demurrage fees and similar costs were initially introduced to help reimburse storage, warehouses, and facilities for their usage and equipment. This can be anything from containers to container yards,...
by Ken Vilar | Mar 30, 2021 | Logistics Back Office Services
[bt_section][bt_row][bt_column width=”1/1″][bt_text] As per Deloitte, a large number of documents flow through the logistics and freight industry to shift cargo from one place to another. Every year this industry process more than 15 billion documents of...